How can we help?
Browse the topics below. Still stuck? Reach out and our team will get back to you as soon as we can.
Getting Started
Set up your account, add your first truck, invite your team.
Dispatch & Operations
Create dispatches, manage driver status, review tickets.
Invoicing & Payments
Generate invoices, record payments, configure tax rules.
Fleet Management
Add trucks and drivers, track compliance, schedule maintenance.
Broker Operations
Send tenders, manage your sub directory, track settlements.
Account & Billing
Subscription, team seats, integrations, account settings.
Frequently asked questions.
How do I invite a driver?
Why didn't my driver receive the dispatch SMS?
How do I record a partial payment?
Can I export my data as CSV?
How do I set up fuel surcharges?
What happens when a compliance document expires?
How do I change a driver's role?
Can I customize my invoice template?
Talk to a human.
Email us with any question about the platform and we will get back to you. As we grow, paid plans will add priority chat and phone support.
Move your next project forward on Loadara.
Set up the workflow you run today, then connect the rest as your operation grows.
Founding customer program · Personal onboarding · No per-load fees