Help Center

How can we help?

Browse the topics below. Still stuck? Reach out and our team will get back to you as soon as we can.

Getting Started

Set up your account, add your first truck, invite your team.

Dispatch & Operations

Create dispatches, manage driver status, review tickets.

Invoicing & Payments

Generate invoices, prepare customer emails, and record payments.

Fleet Management

Add trucks and drivers, track compliance, schedule maintenance.

Broker Operations

Send tenders, manage your hauling-partner directory, and track settlements.

Account & Billing

Subscription, team seats, integrations, account settings.

Most Popular

Frequently asked questions.

How do I invite a driver?

Why didn't my driver receive the dispatch SMS?

How do I record a partial payment?

Can I export my data as CSV?

How do I set up fuel surcharges?

What happens when a compliance document expires?

How do I change a driver's role?

Can I customize my invoice template?

Still Need Help?

Talk to a human.

Email us with any question about the platform and we will get back to you. As we grow, paid plans will add priority chat and phone support.

See construction hauling as one coordinated operation.

Walk through how Loadara connects project demand, capacity, execution, proof, approvals, billing, and reconciliation across the hauling chain.

Built for contractors, brokers, haulers, dispatchers, and drivers